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Ovo Energy and Scottish Power take on customers of failed suppliers

Extra Energy and Spark Energy were two energy suppliers that ceased trading in the last few weeks. Customers of both of these suppliers are safe in that their energy supply will continue. Ofgem has appointed Scottish Power to take on Extra Energy'... Read More

  • 28 Nov 2018
  • By: Paul Chapman

Another energy supplier goes bust as Ofgem seeks to tighten rules

Yet another energy supplier has gone bust. Extra Energy was a smaller energy supplier with over 100,000 domestic customers and 21,000 businesses. Ofgem has a safety net in place, which means the energy supply of Extra Energy's customers will conti... Read More

  • 22 Nov 2018
  • By: Paul Chapman

Survey shows regional variations in energy switching

A recent report from Experian claims that more than 35m people in the UK are paying much more than they could by not switching.  If they switched to better value financial and utility products, these households could save as much as £288 a year.  ... Read More

  • 21 Nov 2018
  • By: Paul Chapman

Virgin Media and EE are both fined for overcharging customers

Virgin Media and EE have been fined by Ofcom for overcharging customers who chose to exit their broadband and phone contracts before the end date. Ofcom stated that 400,000 EE customers who cancelled agreements early were over-billed, and combined pa... Read More

  • 16 Nov 2018
  • By: Paul Chapman

Ofgem announces introduction of energy price cap on 1 January 2019

Today Ofgem announced that the much awaited energy price cap will come into force on 1st January 2019. The energy price cap is intend to bring to the market price protection for 11 million energy customers on poor value standard variable rate tariffs... Read More

  • 06 Nov 2018
  • By: Paul Chapman

Financial Conduct Authority launches market study into home and motor insurance pricing

The FCA has announced the findings of a general insurance market study which looked into pricing practices across general insurance categories. General insurance generates around £80bn in premiums for insurance companies, with home and motor insuranc... Read More

  • 01 Nov 2018
  • By: Paul Chapman